Shipping Policy
Shipping Policy
Thank you for choosing us! Please review our shipping options and details below:
Shipping Locations
Please note that we currently only offer shipping within the Europe and all of our orders ship from our Europe Warehouse.
Shipping Options & Fees
- Free Standard Shipping
Estimated receive within 5-10 business days. - Ship to Germany, France, Italy, Spain, Sweden, Poland, Netherland from our Europe Warehouse.
Please Note:
Our warehouse ship 24 hours a day. Normally we will process and dispatch orders placed on the same day.
All shipping times are estimates and may vary slightly due to carrier schedules and holidays.
Taxes are included in the product price. If other taxes are incurred, we will bear them.
If you have any questions about your shipment, feel free to contact our customer support team for assistance via email>>>eascandyamz@outlook.com
Return & Exchange
Return & Exchange Policy
We want you to be completely satisfied with your purchase. Please review our Return & Exchange Policy below for easy, stress-free shopping:
Free Returns Within 30 Days
- If you're not fully satisfied with your item, you may return it for a full refund within 30 days of the purchase date.
- Return shipping is free, and all returned items must be in their original condition with all packaging and tags attached.
Free Exchange for Quality Issues Within 365 Days
- We stand by the quality of our products. If you experience any quality-related issues within 365 days, you may exchange your item at no additional cost.
- Simply contact us with your order details and a description of the issue, and we’ll guide you through the exchange process.
Return Steps and Instructions
- Contact us via email with your return request and we will confirm your order and respond within 1-2 days. Email: eascandyamz@outlook.com
- After receiving our confirm email, follow the instructions in our email to submit the product to the delivery company for return to us.
- The money will be automatically refunded to your payment account on the day we receive your return and confirm that there is no human damage.
Note: Customers do not need to bear any return handling fees, and we will bear the postage for returns and exchanges.
Note: This policy applies only to items purchased directly from our official store. For further assistance, please contact our customer support team>>>eascandyamz@outlook.com
- Stable on any countertop - 4 PCS 2.4inch strong suction cups and solid stainless steel stabilize handles, effectively adsorb on smooth or rough wooden countertops, the stabilize handle allows you to hold the French fryer cutter and never slips away
- Super sharp 3 blades - 1/2 blade, 1/4 blade and 3/8 blade allow you to make two sizes of French fries, SUS304 stainless steel blade made by exquisite craftsmanship, extremely sharp, effortless to cut potato, beet, sweet potato and onion etc.
- Large cutting space - 5.5inch x 3.7inch large cutting space, you can easily put whole potatoes into the cutting box, no need to cut in half or quarter 4 in advance, even meet your commercial use, easy make and enjoy Michelin star flavor at home.
- Easy to clean and storage - Just rinse and clean up easily, the stainless steel and alloyed material potato cutter will never rust, and the compact size is easy to store in the cabinet without taking up space. (The blade is sharp, please use the provided brush to clean it).
- Easy installation - Thoughtful design without too many screws, it only takes one minute to install easily, and only two screws are needed to replace the blade. Note that the blade is sharp, never touch the side of the blade with your hands.